Experience stress free on-call shifts

Resolve incidents swiftly using an open-source AI copilot that guides you through incidents by harnessing data from your environment.

Empower On-Call Engineers

AI-Powered Investigation

Utilize Merlinn's AI capabilities to conduct thorough investigations into incidents, leveraging advanced algorithms to analyze data and provide actionable insights.

Easy Collaboration

With the ability to ask questions in natural language and receive instant insights, Merlinn empowers teams to swiftly resolve issues, ensuring minimal downtime and maximum efficiency.

Seamless Integration

Seamlessly integrate Merlinn into your existing toolchain, allowing for seamless collaboration and data sharing across your entire incident resolution workflow.

Connect Merlinn to your favourite tools

Incident management tools, Observability tools, Collaboration platforms, Issue trackers, Knowledge bases and more!

Watch our demo!

Equip your team with actionable insights

Lightning-Fast Incident Investigation

Merlinn is built to accelerate incident resolution. No more manual sifting through logs and data points. Merlinn autonomously analyzes incidents, offering on-call engineers valuable insights into the root cause, enabling them to take prompt and informed action.

Seamless Integrations

Merlinn integrates seamlessly into your existing workflow. With direct connections to popular tools, you can trust that your incident management process will be more efficient than ever.

Interactive Incident Consultation

Need immediate insights or guidance on an ongoing incident? Just mention Merlinn in your Slack channel and ask your question. Whether you're seeking advice on investigation strategies or need a second opinion on a potential solution, Merlinn is ready to assist.

Choose the ideal plan

Choose the plan that suits you best. Consider starting with our open-source version!

Our community edition. Optimal for teams who want to start fast
  • Forever open-source & free
  • Host and maintain on your own
  • Unlimited queries per day
  • Unlimited alerts per day
  • Unlimited indexing attempts & number of documents
Get started
Let's talk
For mid-sized teams aiming to streamline their process
  • 50 queries per day
  • 50 alerts per day
  • 4 indexing attempts
  • 10K documents
Contact us
Let's talk
For large enterprises with more robust security and support needs
  • Unlimited queries per day
  • 100 alerts per day
  • Unlimited indexing attempts
  • 1M documents
  • 24/7 Support & Support SLAs
  • SSO enforcement
  • White-glove onboarding
Schedule a call

Join the community

Join Merlinn's Slack community and help create the ultimate AI on-call developer!

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Frequently Asked Questions

How does Merlinn ensure the security of my data?

At Merlinn, security is our utmost priority. We employ industry-leading security measures to safeguard your data and operations. This includes encryption protocols to protect data transmission and strict access controls to limit unauthorized access, providing you with peace of mind regarding the confidentiality and integrity of your information. If you have specific security concerns or requirements, please don't hesitate to reach out to us at security@merlinn.co. Your trust and security are paramount to us, and we are committed to maintaining the highest standards of security for your peace of mind.

To learn more about our security measures, please visit our documentation.

What sources does Merlinn connect to for incident investigation?

Merlinn integrates with popular observability tools such as Datadog, Coralogix, Opsgenie and Pagerduty. It also integrations to popular tools, such as Slack, GitHub, Notion, Jira and Confluence, to gain insights on the problem. This extensive connectivity allows Merlinn to fetch data from different sources, enabling it to connect the dots and conduct a thorough investigation for a comprehensive incident analysis.
Additionally, we are continually expanding our integrations to include more platforms. If you have a specific integration request or suggestion, please feel free to contact us.

Can I self-host Merlinn?

Yes! Merlinn can be deployed to your own private cloud. This means all the system's components, including the AI model and the databases are managed by you. No data will go outside.

How is a user defined?

Users in Merlinn generally map to on-call engineers, and they have the ability to talk to the bot and receive help.

You can also create users for other stakeholders in your team, such as managers, tech support, etc.

Can I interact with Merlinn directly in Slack?

Absolutely! Merlinn is designed for interactive collaboration. You can mention @Merlinn in your Slack channel to ask questions, seek assistance with ongoing investigations, or consult about potential solutions. It acts as a real-time AI assistant right at your fingertips.

How easy is it to integrate Merlinn into our existing workflows and systems?

Integrating Merlinn into your workflows and systems is incredibly straightforward. Our platform features a user-friendly dashboard with clear instructions on how to connect Merlinn to the various resources within your company. The dashboard is designed to be self-explanatory, making the integration process smooth and hassle-free, even for users with minimal technical expertise.
Moreover, you don't need to prepare your data upfront.

For more information, you can visit our docs or send an email to support@merlinn.co